Frequently Asked Questions

Depending on the plan you have chosen Fit Litter is shipped on a monthly or quarterly basis (every 3 months). You can expect your first order to arrive within 2-8 business days depending on what state you have purchased in. Proceeding the arrival of your first order you will receive your replenishment order on or closely around the date you received your first order at the replenishment frequency you have chosen.

Fit Litter contains a new micro silica-gel crystal technology that is much more absorbent than other litter on the market. Making it more effective and requiring less litter to be used. Normal clumping litter turns urine into large clumps that need to be thrown out regularly and then for the litter tray to be topped up but because of Fit Litters millions of pores in each single silica-gel grain of Fit Litter means that the odour of urine is trapped within the pores of the crystal and the moisture is evaporated away almost instantly! This means Fit Litter doesn’t require to clump or be thrown out and that’s why it can last up to a month while requiring 80% less litter! To add to the magic, it also contains health monitoring capabilities to make the litter change colour if it detects certain health abnormalities in your cat’s urine.

1 bag of Fit Litter lasts 1 cat 30 days.

Most cat’s take to Fit Litter immediately but some cats may have a harder time getting used to the new litter. If that is your cat, we recommend taking one urine clump and one poop and putting it in with the new Fit Litter. We find that can be really helpful in them understanding this where they are comfortable doing their business because of the familiar smells! Alternatively, you can put 75% of your Fit Litter in your litter tray and 25% of your old litter on top. Your cat will mix it in themselves. The next month you can do 100% Fit Litter – Woohoo!

Of course! In fact, we encourage it!

Note: Should you detect a abnormal colour appear, we recommended using 2 litter trays and having an extra bag of Fit Litter on hand to help isolate which cat is possibly having some health issues.

Yes - It thrives! The sand like texture works well with Litter Robots and most other automatic litter trays.

Fit Litter is made up of amorphous silica-gel micro crystals combined with a health indicating solution to help monitor your cat’s health by detecting the level of acidity or alkalinity in your cat’s urine. Amorphous silica (different to the toxic crystalline silica) is completely non-toxic and has been used in our food and cosmetic industry for many years. Silica gel crystals are made from naturally forming minerals, found in things like sand. Making them safe for your cat to breath or ingest (however eating in large quantities is not healthy, just like any litter). Silica is not biodegradable and is best to be thrown out in your waste but is environmentally safe! Think sand!

Fit Litter is a non-clumping cat litter. It’s innovative silica-gel micro crystal technology means that it is ultra-absorbent, trapping urine odours within the pores of the crystal and instantly evaporating the moisture out. This means no need to scoop out old clumps of used cat litter – just scoop the poop, stir regularly, and replace the full litter contents each month.

Fit Litter uses silica-gel crystals which are a naturally forming mineral. They are inert and are not absorbed by the bowel. On top of this Fit Litter is virtually dust free so if your cat has asthma or any other related condition, Fit Litter can help with this too. It is safe for cats to breath and ingest however we recommend making sure your cat does not ingest a lot of it as ingesting a lot of any cat litter is not great for them.

Fit Litter includes a formula that detects the level of acidity or alkalinity in your cat’s urine. 

Too high acidity in the urine and Fit Litter will turn an Orangey colour possibly suggesting:

• Kidney disease or kidney tubular acidosis
• Metabolic acidosis
• Calcium oxalate crystal formation

Too high alkalinity in the urine and Fit Litter will turn a Bluey colour possibly suggesting:

• UTI
• Increased risk of struvite stone formation in the bladder

It’s important to note that Fit Litter is an indicator of possible health abnormalities and should not be treated as a diagnosis. A diagnosis will need to come from a licensed Vet.

Fit Litter uses silica-gel crystals which are a naturally forming mineral. It is inert and safe for cats to breath and ingest however we recommend making sure your cat does not ingest a lot of it as ingesting a lot of any cat litter is not great for them.

Avoid humid areas like bathrooms and laundries as the ultra-absorbing Fit Litter crystals will start to absorb the moisture in the air. Cats typically like peaceful low traffic areas of the house to do their 1s and 2s!

We recommend pouring the whole bag of Fit Litter into the tray. You should try and have about 5cm of depth evenly across the whole litter tray for 1 cat litter trays and at least 7.5cm for multi cat litter trays. Having adequate depth is critical for optimising Fit Litter's odour obliterating ability. You can use the measuring card included in each bag for this. We recommend the tray size for one bag be about 40cm x 30cm.

Make sure there is enough fresh litter in the tray for the number of cats using it. You should try and have at least 5cm of depth of Fit Litter for a 1 cat litter tray and at least 7.5cm of depth for a multi-cat litter tray. This is critical to optimise Fit Litter's odour obliterating ability.

Also we recommend stirring the litter daily to bring fresh crystals to the surface to avoid over saturating the same crystals as cats typically like to twinkle in the same spot!

Alternatively, make sure the litter tray is in a non-humid space. Avoid bathrooms or laundries as the micro-crystals will get too saturated absorbing the excess moisture in the air.

You can expect your first order to arrive within 2-8 business days depending on what state you have purchased in. Proceeding the arrival of your first order you will receive your replenishment order on or closely around the date you received your first order at the replenishment frequency you have chosen.

We will charge your designated card or payment method on a monthly or quarterly basis just prior the shipment being sent.

Simple - Just click the log in button on the top right of the screen and click "manage subscription" then put in your email you used to originally sign up with. It will send a code to your email and/or mobile to access your account. Once in, click on your subscription under the subscription tab and scroll to the bottom and click cancel subscription.

It’s simple. Just contact us at meow@fitlitter.com.au within 30 days of receival of your first order letting us know you are not happy with the product, and we will give you a full refund. Easy peasy!

But we know you’ll love it!

We only ship within Australia.

Simple - Just click the log in button on the top right of the screen and click "manage subscription" then put in your email you used to originally sign up with. It will send a code to your email and/or mobile to access your account. Once in, click on your subscription under the subscription tab and scroll to the bottom and click cancel subscription.

Please contact us at meow@fitlitter.com.au or call our office to speak to one of our friendly staff 02 9683 7816.

Simple - Just click the log in button on the top right of the screen and click "manage subscription" then put in your email you used to originally sign up with. It will send a code to your email and/or mobile to access your account. Once in, click on the subscription plan and scroll to the bottom and click on "swap product". Then search for the 3 month supply of how many cats you own.

Yes you can! Once you are set up with us you can log in to your account and order a one off bag to come in your next order.

Here's how to to do it. Click the log in button on the top right of the screen and click "manage subscription" then put in your email you used to originally sign up with. It will send a code to your email and/or mobile to access your account. Once in, click on the subscription tab and click "add product" then choose the product "1 month supply - 1 cat - One Off"